TIMEMORE Chestnut C5/C5ESP Manual Coffee Grinder Portable Espresso Grinder, 42mm S2C Burrs, 25g Capacity, Fine Adjustment

AUTHENTICITY & PACKAGING NOTICE

We have recently received questions about the absence of transparent shrink wrap on the outer packaging.

Please note that the China domestic-market version is normally supplied without transparent shrink wrap.

This is the main packaging difference between the China domestic-market version and the export-market version. The grinder itself is identical in specifications, performance and quality.

The “BRAND+” label displayed before the product title indicates that this listing is supplied through a verified and authorized brand channel. Every product sold through this listing is supplied as a brand-new, unused and genuine product.

You may also scan the QR code printed on the product packaging and follow the official verification instructions to check the product’s authenticity.

The presence or absence of transparent shrink wrap alone is not a reliable basis for determining whether a product is genuine, brand-new or previously returned. Packaging may vary depending on the market, sales region and distribution channel. These differences should be considered when evaluating the packaging.

To help you understand the packaging before placing your order, actual photos of the China domestic-market packaging (C5ESP BLACK) are provided below.

PACKAGING UPDATE NOTICE

The brand may update the packaging, included accessories, product appearance or logo design without prior notice. Minor differences may therefore occur between production batches. Such updates do not affect the product’s authenticity, function or quality, and we may not always be able to provide advance notice. Please refer to the actual product received.

If you have any questions about the packaging or authenticity, please contact us before placing your order or before opening and using the product.

Important Note About Your Manual Coffee Grinder

Thank you for choosing our manual coffee grinder. We want to ensure you have the best experience with your product, so please take a moment to read the following information:

The handle and the crank arm are designed as separate pieces. They are intentionally made with a movable, non-fixed connection to allow for smooth operation and adjustment. Therefore, a slight feeling of looseness or play between them is completely normal and part of the design.

Noise During Use

You may notice a sharp or squeaking sound during use. This is caused by metal-on-metal friction at the handle joint.

🔧 Simple Solution:

Apply a small amount of lubricant or cooking oil to the connection point where the handle meets the crank arm. Rotate the handle a few times to distribute the oil evenly. This should eliminate the noise.

We appreciate your understanding and are committed to your satisfaction. If you have any further questions, feel free to contact our support team.

Happy grinding!

Dear Valued Customer,

Before purchasing your TIMEMORE hand grinder, please be aware that regular cleaning is essential to maintain optimal performance and longevity of your grinder.

Key Maintenance Requirements:
After each use: Brush out coffee residue using the included cleaning brush

Monthly deep cleaning: Full disassembly is recommended to remove accumulated grounds

Clog prevention: Never exceed maximum capacity (25g beans) and avoid forcing the handle

For your convenience, we provide a step-by-step cleaning guide video that demonstrates :

Proper disassembly/reassembly techniques
Effective burr cleaning methods
Maintenance best practices

You can access the cleaning tutorial here.
By maintaining your grinder properly, you'll ensure:
✓ Consistent grind quality
✓ Extended product lifespan
✓ Smooth grinding operation

Please consider these maintenance requirements before making your purchase. We're happy to answer any questions about grinder care!